Privacy policy

This policy explains how Kamalesh Swargam (ArdoPay by KS Verse) ("ArdoPay") handles personal data on ardopay.com and event checkouts on its subdomains. We follow India's Digital Personal Data Protection Act, 2023.

What we collect

• Buyers: name, email, phone, and any attendee details the organiser asks for (for example college or ID number), plus order and pass-scan records.
• Organisers: contact details, event information and payout details.
• Payments: card, UPI and bank details are entered on Cashfree's secure pages. We never see or store your card number or UPI PIN. We receive only the payment status and reference.
• Technical: IP address and basic logs, used for security and fraud prevention.

Why we use it

• To process your order, deliver your pass and verify entry at the gate.
• To provide support, process refunds and prevent fraud.
• To meet legal, tax and accounting obligations.

Who we share it with

• The event organiser receives attendee details for the event you bought a pass for.
• Service providers who help us run the Platform: Cashfree (payments), Resend (email delivery), Cloudflare (DNS and email forwarding) and our hosting provider. They process data only on our instructions.
• Authorities, where the law requires it.

We don't sell personal data.

How long we keep it

Order records are kept for as long as tax and accounting law requires, typically 8 years. Other data is deleted or anonymised when it is no longer needed.

Your rights

You can ask to access, correct or erase your personal data, or raise a grievance, by writing to hello@ardopay.com. We respond within 30 days.

Cookies

We use only essential cookies and local storage, for example to save your onboarding draft. No advertising cookies are set unless an organiser enables ad tracking for their event, and if they do, it is disclosed on that checkout.